Customer Service Tel: 13 2345
Courier Tel: 13 13 20
Next Flight Tel: 131 NXF (131 693)
IT Service Desk Tel: 1800 028 361
Media Enquiries Tel: 13 2345
The most common cause of no tracking records is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it takes up to 24 hours for a new package to show up in the system.
It is advised to check with local office for accurate results, because the hours of delivery vary by product and location.
Track all your StarTrack parcels on TrackingGo. TrackingGo is a third-party tracking service provider. You can get real-time text tracking record as well as visualized shipment locations on map of your StarTrack packages.