The most common cause of no tracking records is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it takes up to 24 hours for a new package to show up in the system.
It is advised to check with local office for accurate results, because the hours of delivery vary by product and location.
Track all your OnTrac parcels on TrackingGo. TrackingGo is a third-party tracking service provider. You can get real-time text tracking record as well as visualized shipment locations on map of your OnTrac packages.